Frequently Asked Questions

Django is a high-level Python web framework that encourages rapid development and clean, pragmatic design. We use Django because it provides a secure, scalable foundation with built-in features that accelerate development while maintaining code quality. Its "batteries-included" philosophy means we can deliver robust websites faster without compromising on security or performance.

Django is an excellent choice for business websites of all sizes. It offers the flexibility to create anything from simple company sites to complex web applications with user authentication, e-commerce capabilities, and custom dashboards. Its admin interface gives you easy content management, while its scalability ensures your site can grow with your business.

Compared to other frameworks, Django stands out for its completeness, security, and developer productivity. Unlike minimalist frameworks that require additional components, Django includes most features you'll need out of the box. It offers better security than many alternatives with protection against common vulnerabilities. Django also provides excellent documentation and a mature ecosystem that other frameworks may lack.

Django was designed with security as a priority and includes protection against many common web vulnerabilities like SQL injection, cross-site scripting, cross-site request forgery, and clickjacking. Its security team actively monitors for threats and releases regular updates. Django's ORM (Object-Relational Mapping) also promotes safe database interactions. This focus on security has made it a trusted choice for organisations handling sensitive data.

Yes, Django is highly scalable and capable of handling significant traffic and data volumes. Many high-traffic sites like Instagram, Pinterest, and Disqus run on Django. The framework separates different components of your application, making it easier to scale specific parts as needed. With proper architecture and deployment strategies, Django applications can efficiently serve millions of users.

Django excels for content-driven sites, web applications with complex business logic, e-commerce platforms, social networks, and data-driven applications. It's particularly well-suited for sites requiring user authentication, personalised experiences, and content management. Django's flexibility means it can handle most web projects, though for extremely simple static sites, lighter alternatives might be more appropriate.

Absolutely. Django's scalability makes it appropriate for projects of any size. For smaller sites, Django offers quick development and built-in features that eliminate the need for custom coding. For enterprise applications, Django provides the robust architecture, security, and scalability required for complex, high-traffic environments. The framework grows with your needs, making it an excellent long-term investment regardless of your starting scale.

Django provides excellent performance fundamentals, but site speed depends on multiple factors including hosting, optimisation, and implementation. Django includes built-in caching strategies, database optimisation tools, and supports asynchronous processing for performance-critical operations. With proper development practices and infrastructure, Django sites can be extremely fast and responsive even under heavy loads.

Django is highly future-proof, with a commitment to backward compatibility and long-term support releases. The framework is actively maintained by a dedicated team and has a large, engaged community contributing to its development. Django regularly incorporates modern web standards and practices while maintaining stability. This balance of innovation and reliability makes Django an excellent choice for projects intended to grow and evolve over many years.

Django powers websites for organisations of all sizes across diverse industries. Notable users include Instagram, Pinterest, Mozilla, NASA, Disqus, Bitbucket, and The Washington Post. It's popular in sectors requiring robust security and data handling like finance, healthcare, and education. Django is also frequently used by tech startups that need to develop quickly and scale reliably as they grow.

We develop websites through a clear, efficient process divided into three weekly sprints. Each sprint focuses on specific milestones to ensure steady progress. We’re happy to arrange a meeting at the end of each sprint to show you the progress, hear your feedback, and make sure everything is on track before we continue.

Our development process typically involves these key steps: 1) Discovery and requirements gathering, 2) Information architecture and wireframing, 3) UI/UX design and prototyping, 4) Frontend and backend development, 5) Content integration, 6) Testing and quality assurance, 7) Client review and feedback implementation, 8) Launch preparation and deployment, 9) Post-launch support and monitoring.

We primarily create custom designs tailored to each client's specific brand identity and business requirements. While we may use frameworks like Bootstrap or Django templates as a foundation, the visual design and user experience are custom-crafted for your project. This approach ensures your website stands out from competitors and perfectly aligns with your brand vision rather than looking like a generic template.

We ensure brand consistency by starting with a thorough brand discovery session to understand your visual identity, values, tone, and audience. We collect your brand assets (logos, colours, typography, style guides) and incorporate them throughout the design. We create mood boards and style tiles for approval before full design development, ensuring every element from colours and fonts to imagery and interactions reinforces your brand identity.

Absolutely! We believe client collaboration is essential for project success. We involve you at key decision points throughout the process, from initial concept approval to design reviews and functionality testing. We use collaborative tools for sharing progress, gathering feedback, and maintaining transparent communication. Your input is vital, and we structure our process to incorporate your feedback at strategic milestones.

Yes, regular progress updates are a core part of our development process. We provide access to a staging environment where you can see your site taking shape in real-time. We schedule regular check-in meetings to demonstrate new features and functionality. Additionally, we use project management tools that give you visibility into completed tasks, upcoming milestones, and overall project status to ensure transparency throughout development.

Our comprehensive pre-launch testing process includes: functional testing of all features and interactive elements, cross-browser testing across major browsers (Chrome, Firefox, Safari, Edge), responsive testing on various devices and screen sizes, performance testing for page load speed and optimisation, security testing to identify vulnerabilities, content review for accuracy and formatting, and accessibility testing to ensure compliance with web standards. We use both automated testing tools and manual review to ensure quality.

Definitely. Our Django expertise allows us to create virtually any custom functionality your business requires. Whether you need e-commerce capabilities, user authentication systems, advanced search functionality, custom dashboards, third-party API integrations, payment processing, or unique interactive features, we can build it. We'll work with you to understand your requirements and implement solutions that enhance your website's capabilities while maintaining performance and security.

We employ responsive design principles from the ground up, ensuring your site adapts beautifully to all screen sizes. Our development includes extensive cross-browser testing on Chrome, Firefox, Safari, and Edge, plus device testing on various smartphones and tablets. We use modern CSS practices, progressive enhancement, and feature detection to handle browser differences. For critical applications, we can implement automated browser testing to verify compatibility across platforms.

After launch, we conduct a thorough review to ensure everything is functioning correctly and monitor your site closely for the first 48 hours. You'll receive complete documentation, access credentials, and a handover session where we walk you through your new website. We also provide a 30-day warranty period where we'll fix any bugs or issues at no extra cost.

Yes, we provide comprehensive maintenance and support services to keep your website secure, fast, and functional. Our maintenance includes 24/7 uptime monitoring, security updates and vulnerability scanning, rapid bug fixes with priority support, regular backups with GitHub version control, performance optimisation, and feature enhancements. We offer flexible maintenance plans tailored to your specific needs.

We use professional monitoring tools like Pingdom and UptimeRobot for 24/7 uptime monitoring, with instant alerts if your site goes down. We also monitor performance metrics, error logs, and security threats using tools like Sentry for error tracking and Sucuri for security scanning. This proactive approach allows us to detect and resolve issues before they impact your users or business operations.

Security is a top priority in our post-launch support. We provide regular security patches and framework updates, vulnerability scanning with tools like Sucuri and Wordfence, malware protection and threat detection, automated security monitoring, and rapid response to any security incidents. We keep your website and customer data safe from attacks with proactive security measures.

We implement comprehensive backup solutions using GitHub for version control and AWS S3 for secure storage. Every code change is tracked through GitHub, allowing us to restore your site to any point in history. We also perform automated database backups stored securely off-site. This means you can recover from any issue with complete confidence, whether it's a simple content mistake or a more serious technical problem.

We offer fast response times for all maintenance clients. Our team diagnoses and resolves problems quickly to minimize disruption to your business. Priority support ensures critical issues are addressed immediately, with clear communication throughout the resolution process. For emergency situations affecting your site's functionality, we provide rapid emergency fixes to get you back online fast.

Absolutely. Performance optimisation is part of our ongoing maintenance services. We use tools like New Relic and Datadog to track performance metrics and identify areas for improvement. We provide regular performance tuning, optimisation recommendations, and monthly performance reports showing how your site is performing. We ensure your website continues to load quickly and run smoothly for all visitors.

Yes, as a custom-coded development agency, our maintenance goes beyond just keeping your site running—we help your website evolve and grow. We can add new features, enhance existing functionality, integrate with new services, and implement improvements based on user feedback or changing business needs. Feature enhancements are a core part of our ongoing development support.

Yes, we can handle content updates for you. Whether it's updating text, replacing images, adding new pages, or making layout adjustments, we're here to help. For sites with a Content Management System (CMS), we also provide training so you can make simple updates yourself if you prefer. Our maintenance plans can include regular content update support based on your needs.

We use industry-leading professional tools for comprehensive website maintenance: Pingdom and UptimeRobot for uptime monitoring, Sucuri and Wordfence for security scanning, AWS S3 and BackupBuddy for backups, New Relic and Datadog for performance monitoring, Sentry and Rollbar for error tracking, Git and GitHub for version control, and Google Analytics and Hotjar for analytics. These professional tools ensure we can monitor, maintain, and optimise your website effectively.

Yes, we set up Google Analytics during launch and can provide ongoing analytics support. Our maintenance services include monthly performance reports covering website traffic, uptime statistics, performance metrics, security scans, and optimisation recommendations. We use tools like Google Analytics and Hotjar to track user behaviour and provide insights that help improve your website's effectiveness and meet your business goals.

Yes, we offer comprehensive Website Optimisation and SEO services. This includes technical SEO audits to identify and fix ranking issues, page speed optimisation for better user experience, keyword research and implementation to attract qualified visitors, structured data markup, and ongoing SEO strategies to improve search rankings and drive more organic traffic. SEO is an ongoing process, and we can help your website continue to improve its visibility over time.

Our 24/7 monitoring system will detect issues immediately and alert our team. For maintenance clients, we provide rapid emergency fixes with priority support to minimize downtime. Because we use GitHub version control and automated backups, we can quickly restore your site if needed. During the 30-day warranty period after launch, all bug fixes are covered at no additional cost. For critical issues, we have emergency protocols in place to get you back online as quickly as possible.

Yes, all our website launches include a comprehensive handover session where we walk you through your new website. For sites with a Content Management System (CMS), we provide training on how to add, edit, and remove content without any coding required. You'll receive documentation customised for your specific website implementation. If you need additional training or have team members who need to be trained, we can arrange additional sessions.

Yes, we offer comprehensive Digital Advertising and Marketing services to help grow your online presence. This includes expertly managed Google Ads campaigns that maximise ROI, Bing Ads management to expand reach and conversions, targeted Facebook and Instagram ads for your ideal customers, campaign analytics and optimisation for better performance. We can create and manage digital marketing strategies that drive real results and help your business grow after launch.