Cookie Policy
Learn about the cookies we use and how you can control your preferences for a better browsing experience.
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the site owners.
Cookies help us:
- Remember your preferences: So you don't have to re-enter information each time you visit
- Understand how you use our site: So we can improve it based on real user behaviour
- Ensure security: By helping verify your identity and prevent fraud
- Provide functionality: Such as remembering items in a shopping cart or your login status
Types of Cookies We Use
We use different types of cookies for various purposes. Here's a breakdown:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for basic website functionality, security, and session management. Cannot be disabled. | Session / 1 year |
| Analytics | Help us understand how visitors interact with our website by collecting anonymous information. | Up to 2 years |
| Functional | Enable enhanced functionality and personalisation, such as remembering your preferences. | 1 year |
Essential Cookies
These cookies are necessary for the website to function properly and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms.
| Cookie Name | Purpose | Expiry |
|---|---|---|
csrftoken |
Security token to prevent cross-site request forgery attacks | 1 year |
sessionid |
Maintains your session state across page requests | 2 weeks |
cookie_consent |
Remembers your cookie consent preferences | 1 year |
Analytics Cookies
We use Google Analytics to understand how visitors interact with our website. This helps us improve our content and user experience. The information collected is anonymous and aggregated.
| Cookie Name | Purpose | Expiry |
|---|---|---|
_ga |
Distinguishes unique users by assigning a randomly generated number | 2 years |
_ga_* |
Used by Google Analytics to persist session state | 2 years |
_gid |
Distinguishes users for analytics purposes | 24 hours |
_gat |
Used to throttle request rate to Google Analytics | 1 minute |
For more information about Google Analytics cookies, visit Google's Cookie Policy.
Live Chat Cookies (Tawk.to)
We use Tawk.to to provide live chat support on our website. This service uses cookies to enable the chat functionality and remember your chat history.
| Cookie Name | Purpose | Expiry |
|---|---|---|
TawkConnectionTime |
Tracks when the chat connection was established | Session |
__tawkuuid |
Unique identifier for chat sessions | 6 months |
ss |
Stores session information for live chat | Session |
For more information, visit Tawk.to's Privacy Policy.
Third-Party Services Summary
Here's a summary of all third-party services we use that may set cookies:
- Google Analytics (G-N2ZD6Y4HQP): For website analytics and understanding how visitors use our site
- Tawk.to: For live chat functionality to help you communicate with us in real-time
These third parties have their own privacy and cookie policies. We encourage you to read them to understand how they process your data.
Managing Your Cookie Preferences
You have several options to control and manage cookies:
- Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only certain cookies, or delete cookies when you close your browser.
- Our Cookie Banner: When you first visit our site, you can choose which types of cookies to accept through our cookie consent banner.
- Google Analytics Opt-Out: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Note: Disabling certain cookies may affect the functionality of our website and limit your experience.
How to Control Cookies in Your Browser
Here are links to instructions for managing cookies in popular browsers:
- Chrome: Manage cookies in Chrome
- Firefox: Enhanced Tracking Protection in Firefox
- Safari: Manage cookies in Safari
- Edge: Delete cookies in Microsoft Edge
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this policy periodically to stay informed about how we use cookies.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: customcodedwebsites@gmail.com
Address: Custom Coded Websites Ltd, Office 14883, 182-184 High Street North, East Ham, London, E6 2JA